Returns & Exchanges
At HobiEgo, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for hassle-free returns on all unworn items with original tags. We strive to make the exchange process as seamless as possible to ensure you find your perfect fit and style.
Return Process
- 1.Initiate Your Request
Log into your HobiEgo account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags are attached and the products are in their original, unwashed condition.
- 3.Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home pickup through our portal.
- 4.Receive Your Refund
Once our quality control team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
